Business Development Associate – Vancouver, BC

Reporting to the Business Development Manager, the Business Development Associate role encompasses 3 core responsibilities, along with other functions as may be required to ensure that key performance indicators for the business are achieved:

  1. Work with Business Development Manager to build and manage targeted sales pipelines based on the company strategy
  2. Work with Marketing to prepare and execute targeted campaigns and coordinate appropriate customer outreach as directed
  3. Coordinate sales operations activities from quotes through to follow-up orders and customer retention/service

You’ll be responsible for the organizing and handling of sales materials, product samples and customer interactions, including cold calling, quotes and other administration, so that prospective customers receive the information they require to make a purchase and relationships with current customers are professionally maintained. Your drive to be in the thick of things and get stuff done will ensure success in this role.

 

Key Responsibilities:

Build and manage targeted sales pipelines:

  • Work with Business Development Manager to establish clear deliverables and timelines for each customer segment and pipeline
  • Research prospective customers, create lists, review markets, products and competitors as required to provide solid insights to guide successful customer conversion
  • Coordinate sales materials, including sample kits, and conduct outreach campaigns to maximize customer engagement
  • Coordinate event and trade show materials as required to support marketing and business development plans
    Support the Business Development Manager in the preparation and maintenance of pipelines, tracking results and KPIs as required

Work with Marketing to prepare campaigns:

  • Coordinate the development of targeted campaigns and conduct outreach to prospective customers by phone, email and in-person, as directed, to meet campaign and overall sales goals
  • Act as point of contact for sales inquiries from the company website, campaigns and/or by phone to ensure that customer questions are answered, and orders are processed and fulfilled, as appropriate
  • Manage current customer databases and work with Marketing to deploy appropriate retention campaigns

Coordinate sales operations activities:

  • Prepare quotes, sales agreements and purchase orders for new and existing customers, ensuring documentation is accurate and complete for successful order fulfillment and customer delivery
  • Work with Finance/Operations to set up new customers in company systems, prepare vendor set-ups as required by the customer to ensure invoicing and inventory can be completed effectively

Provide support to the business as required:

  • Evaluate prospective customers, market conditions and competitor data, attend events, organize product samples and/or collateral for our collective business development goals. We’re a small, growing business, so we all pitch in to do some of the dirty work.

 

Qualifications:

Enthusiastic – you love interacting with people and can get people excited about new ideas – even when you walk into a room cold. Your drive and go-get-em attitude means you’re the one who gets things done and gets results without a lot of instructions.

Service-oriented – you understand the importance of engagement, integrity and unwavering focus on customers to drive lifetime value and brand reputation.

Leadership potential – you’re a self-starter who comes with your own batteries to work independently, identify opportunities for improvement and recommend solutions. You’re motivated to grow businesses and take on roles with more responsibility as they grow. Of course, being a leader means you work well with people and can find clever ways to make things happen.

Flexible – things rarely go according to plan. You understand that the ambiguous nature of business means you’ll often be changing priorities and doing things outside your comfort zone. You’re also open to working extended or unusual hours to attend events and chip in as part of the team.

Capable – you’ve got a business degree and experience in sales, B2B business development, consumer goods or some interesting combination of all of the above. Experience in the grocery/food or plastics industry could be an asset, but certainly not essential.

 

Compensation and Work Hours:

Monthly salary dependent on experience, plus potential for commissions.
Some evening/weekend work and travel may be required to accommodate events or sales meetings.

 

To Apply:

If this sounds like the job for you, please email your resume and cover letter to info@pivothrservices.ca by June 15, 2018.