Robin Turnill, MHRM, CPHR, SHRM-SCP
Managing Consultant, People & Culture

Robin has 20 years of executive, management and consulting experience in both the public and the private sector. She has held several senior HR leadership roles and has extensive operational experience as a previous Chief Operating Officer. Through her consulting work, Robin has provided strategic HR services to many large local clients in the legal, financial, health, education, utilities, and transportation industries.

Her industry and practical knowledge are complemented by ten years of academic experience gained as a Human Resources BBA Instructor at Kwantlen Polytechnic University’s School of Business. Robin has recently begun offering professional coaching services as a new avenue to help her clients achieve their personal and professional goals. As an experienced and well-rounded consultant, Robin values connecting with others, making meaningful contributions and delivering results.

Robin is a community-minded individual and volunteers her time and expertise with several non-profit organizations. She is a Board Director for the Chartered Professionals in Human Resources (CPHR BC and Yukon) and the President of the Board for Kids Up Front Foundation. As well, she is the Chair of the Employer Advisory Committee for Kwantlen Polytechnic University. Robin has been the past Vice-Chair of the Board of both Greater Vancouver Community Services Society and Electric Company Theatre.

Robin has a Masters Degree in Human Resources Management from York University, a Bachelor of Arts Degree in Psychology from the University of British Columbia, a Post-Diploma in Human Resources Management from BCIT, and holds two designations as Chartered Professional in Human Resources (CPHR) and Society for Human Resource Management – Senior Certified Professional (SHMR-SCP). She has a Diversity and Inclusion Certification from Cornell University and is a professionally trained coach through the industry leading Co-Active Training Institute. 

Robin Turnill MHRM, CPHR - HR Services

Cindy Theriault, PCC, CPHR

Coach and Senior Consultant, People & Culture

Cindy has been in the business of people and organizational performance for 25 years through her work as a Human Resources executive and Professional Certified Coach. She successfully led Human Resources divisions for reputable Fortune 100 companies including DuPont, Johnson Controls and The Boeing Company.

In 2013, she obtained her Certified Professional Co-Active Coaching (CPCC) designation from the Coaches Training Institute (CTI). She is also a designated Professional Certified Coach (PCC) with the International Coach Federation. Cindy holds an Organizational Psychology Honours degree from Western University and a Master’s degree in Industrial Relations from Queen’s University. She is fluently bilingual in French and English.

As a coach and HR professional, Cindy draws on her experience with organizational dynamics, culture, Human Resources and leadership to offer unique insight and guidance for targeted and effective professional development.

Cindy believes that coaching is for everyone: she coaches at all levels, including high-potential contributors, managers, and executives. Using her engaging and candid style, Cindy helps her clients overcome obstacles, access their own wisdom and their strengths to accelerate their professional and personal growth. She is known for wearing her passion for excellence and people’s performance on her sleeve. Cindy also values having meaningful, break through conversations.

Mia McCannel, MSc, CPHR Candidate

Consultant, People & Culture

Mia has been using her relentless energy and determination to exceed the needs of clients for over 10 years. She brings forth a unique background in International Business and Tourism, both academically and professionally, working at two of the largest hotels chains in the world; Marriott International and Accor Hotels.

As an HR Generalist, Mia is well-rounded in all areas of human resources. Through her consulting work, she has experience assisting employers in areas of recruitment and selection, policy development, training and facilitation, and compensation & rewards. Mia has taken a specific interest in the area of workplace health & wellness, identifying and producing effective strategies towards successful implementation practices. With genuine integrity that is readily recognized, she has established a reputation as an advocate to both employees and leaders.

Mia holds a Masters Degree in International Business from the University of Hertfordshire, a Graduate Diploma in International Management and a Bachelor of Tourism Management (with distinction) from Capilano University. She is an active member of the CPHR BC & Yukon, and is on the path in obtaining her designation as Chartered Professional in Human Resources (CPHR).

Our Partners

Pivot is pleased to provide our quality services for projects of all scope and scale.
We regularly partner with trusted consultants and coaches to fulfill our clients' needs.

Sheliza Jamal, Ed.M

Diversity & Inclusion Consultant

Sheliza is the founder of Curated Leadership, a coaching firm that fosters partnerships with leadership teams, nonprofits, and corporations looking to develop their skills in the areas of equity and diversity to build inclusive working communities. Sheliza is a graduate of the Harvard Graduate School of Education, an Ontario Certified Teacher, and is currently completing her PhD at the University of Toronto in the Department of Social Justice Education with a research focus on anti-Black and anti-Indigenous racism in higher education. Sheliza also has certification in Negotiation and Restorative Practices.

Sheliza brings over a decade of experience in designing and implementing training and development programs aimed at addressing inequitable outcomes for underserved communities. She has a 'calling-in' approach to coaching to bring people together in productive dialogue in an effective and compassionate manner. Sheliza also has a background in arts education and often uses theatre-based techniques to develop embodied empathy to engage participants in dialogue about oppression.

Serena Morphy, CPHR, SHRM

People & Culture Consultant

Serena is a culture strategist, and engagement specialist. Serena enjoys working with organizations that share the same values in creating highly engaged teams, value-based cultures, positive working environments and happy people. She believes in creating diverse environments where everyone feels represented included, and valued. She works with clients to ensure people and teams have the communication, training, tools and resources to be successful in the work they do.

Serena spent twelve years as an in house HR Leader focused on integrating business strategy with people practices for publicly traded, mid to large corporations on a national and global scale. Today, she works with organizations of various sizes and industries including not for profit, tech, professional services and construction and engineering firms. As an outsourced People and Culture Partner, Serena provides additional bandwidth and expertise to existing HR teams as well as organizations without in house HR. In addition, she serves as a subject matter expert on strategic initiatives such as mergers/acquisitions, culture transformation and process change and alignment.

Serena holds a Bachelor of Business Administration Degree from Capilano University, a Certificate in Human Resources Management from BCIT, and a Diploma in Marketing Management from BCIT. Serena is also a Certified Professional in Human Resources (CPHR) and is accredited as a Senior Practitioner by The Society for Human Resources Management (SHRM) in the United States. She is an active member in her communities both professionally and in supporting other women.