Robin Turnill, MRHM, CPHR

Chief Consultant and Executive Coach

Robin has over 15 years of executive, management and consulting experience in both the public and the private sector. She has held senior HR leadership roles and has extensive operational experience as a previous Chief Operating Officer. Through her consulting work, Robin has provided strategic HR services to many large local clients in the legal, financial, health, education, utilities, and transportation industries.

Her industry and practical knowledge are complemented by ten years of academic experience gained as a Human Resources BBA Instructor at Kwantlen Polytechnic University’s School of Business. Robin has recently begun offering executive coaching services as a new avenue to help her clients achieve their personal and professional goals. As an experienced and well-rounded consultant, Robin values connecting with others, making meaningful contributions and delivering results.

Robin is a community-minded individual and volunteers her time and expertise with several non-profit organizations: She is a Board Director for Kids Up Front Foundation, a founding Board Director for Project Change Foundation, and the past Vice-Chair of both Greater Vancouver Community Services Society and Electric Company Theatre.

Robin has a Masters Degree in Human Resources Management from York University, a Bachelor of Arts Degree in Psychology from the University of British Columbia, a Post-Diploma in Human Resources Management from BCIT, and holds her designation as Chartered Professional in Human Resources (CPHR). She is currently obtaining her coaching certification through Co-Active Coaching.

Cindy Theriault, ACC, CPHR

Senior HR Consultant and Executive Coach

Cindy has been in the business of people and organizational performance for over 20 years through her work as a Human Resources professional and Certified Professional Coach.

Cindy has worked within senior levels of organizations, successfully leading Human Resources divisions for reputable Fortune 100 companies including DuPont, Johnson Controls and The Boeing Company. Cindy is fluently bilingual in French and English and her HR experience extends nationally across Canada. Cindy’s formal education includes Organizational Psychology Honours degree from Western University and a Master’s degree in Industrial Relations from Queen’s University. Cindy became a certified professional coach through the Coaches Training Institute in 2012 and has been coaching professionals ever since.

Cindy’s in-depth knowledge of organizational dynamics and human resources benefits organizations who require support for their HR initiatives and processes. Most recently, under Cindy’s leadership, her leadership and acumen in Human Resources led Boeing Vancouver to become one of British Columbia’s Top Employers.

Cindy is known for being hands-on and for wearing her passion for excellence and people on her sleeve. Her business colleagues and clients will tell you that she builds trust easily, integrates herself into organizations with ease and delivers solutions that meet the true needs of her clients. She prides herself on making the right things happen fast while being sensitive to the diverse needs of all stakeholders involved.

Laura Johnson

HR and Communications Consultant

Laura uses her unique blend of human resources and communications experience, gained over the last 16 years in the private, healthcare, and non-profit sectors, to help our clients achieve their goals. As a true HR generalist, Laura performs all aspects of the human resources function including sourcing and selecting talent, managing performance, conducting HR audits, leading health and safety committees, implementing new HR information systems, and writing policy and onboarding manuals. She is also well-versed in employee engagement and retention strategies.

In addition to her HR work, Laura assists clients to strengthen their employer brand identity with targeted marketing communications. She develops successful recruitment advertising strategies to source quality candidates and writes enticing job postings. Laura has also created social media initiatives designed to engage employees and potential applicants - a critical element in today’s competitive hiring climate. As Pivot HR Services' Communications Consultant, she manages our marketing communications, social media, and writes content for the Pivot blog.

A firm believer in giving back to her community, Laura is proud to serve as a Vice President of Charlford House Society for Women and chairs their Public Relations Committee. She has also volunteered for the Association of Fundraising Professionals.

Laura holds a Bachelor of General Studies (with distinction) from Simon Fraser University. She has also studied Marketing Communications at SFU and the British Columbia Institute of Technology.

Our Partners

Pivot is pleased to provide our quality services for projects of all scope and scale. We regularly partner with trusted consultants and coaches to fulfill our clients' needs.