Robin Turnill, MHRM, CPHR, SHRM-SCP
Chief HR Consultant 

Robin has 20 years of executive, management and consulting experience in both the public and the private sector. She has held several senior HR leadership roles and has extensive operational experience as a previous Chief Operating Officer. Through her consulting work, Robin has provided strategic HR services to many large local clients in the legal, financial, health, education, utilities, and transportation industries.

Her industry and practical knowledge are complemented by ten years of academic experience gained as a Human Resources BBA Instructor at Kwantlen Polytechnic University’s School of Business. Robin has recently begun offering professional ecoaching services as a new avenue to help her clients achieve their personal and professional goals. As an experienced and well-rounded consultant, Robin values connecting with others, making meaningful contributions and delivering results.

Robin is a community-minded individual and volunteers her time and expertise with several non-profit organizations: She is a Board Director for both Chartered Professionals in Human Resources (BC and Yukon) and Kids Up Front Foundation, a founding Board Director for Project Change Foundation, and the past Vice-Chair of both Greater Vancouver Community Services Society and Electric Company Theatre.

Robin has a Masters Degree in Human Resources Management from York University, a Bachelor of Arts Degree in Psychology from the University of British Columbia, a Post-Diploma in Human Resources Management from BCIT, and holds two designations as Chartered Professional in Human Resources (CPHR) and Society for Human Resource Management – Senior Certified Professional (SHMR-SCP). She has a Diversity and Inclusion Certification from Cornell University and is currently obtaining her coaching certification through Co-Active Coaching.

Robin Turnill MHRM, CPHR

Cindy Theriault, ACC, CPHR

Managing Consultant, Engagement and Coaching Services

Cindy has been in the business of people and organizational performance for over 20 years through her work as a Human Resources executive and Certified Professional Coach. She successfully led Human Resources divisions for reputable Fortune 100 companies including DuPont, Johnson Controls and The Boeing Company. In 2012, she obtained her Certified Professional Co-Active Coaching (CPCC) designation from the Coaches Training Institute (CTI).

As a coach, Cindy draws on her in-depth knowledge of organizational dynamics and leadership to offer unique insight and guidance for targeted and effective professional development. Recently, her combined competence in human resources management and coaching led Boeing Vancouver to become one of British Columbia’s Top Employers.

Cindy believes that coaching is for everyone: she coaches individuals at all levels, including high-potential contributors, managers, and executive leaders. Using her engaging and candid style, Cindy helps her clients access their own wisdom and strengths to accelerate their professional and personal growth. She is known for wearing her passion for excellence and performance on her sleeve.

Cindy holds an Organizational Psychology Honours degree from Western University and a Master’s degree in Industrial Relations from Queen’s University. She is a designated Associated Certified Coach (ACC) with the International Coach Federation and has completed CTI’s Co-Active Executive Coaching course. Cindy is fluently bilingual in French and English and her HR and coaching experience extends across Canada, the USA, and the UK.

Mia McCannel, MSc. B.A.

Human Resources Consultant

Mia has been using her relentless energy and determination to exceed the needs of clients for over 10 years. She brings forth a unique background in International Business and Tourism, both academically and professionally, working at two of the largest hotels chains in the world; Marriott International and Accor Hotels.

As an HR Generalist, Mia is well-rounded in all areas of human resources. With a genuine integrity that is readily recognized, she has established a reputation as an advocate to both employees and leaders. Mia has taken a specific interest in the area of workplace health & wellness. This interest cultivated in her recent Masters thesis, which explored Workplace Wellness Programs, identifying and producing effective strategies towards successful implementation practices.

Mia holds a Masters Degree in International Business from the University of Hertfordshire, a Graduate Diploma in International Management and a Bachelor of Tourism Management (with distinction) from Capilano University. She is an active member of the CPHR BC & Yukon, and is on the path in obtaining her designation as Chartered Professional in Human Resources (CPHR).

Laura Johnson

Communications Consultant

Laura uses her unique blend of human resources and communications experience, gained over the last 16 years in the private, healthcare, and non-profit sectors, to help our clients achieve their goals. As a true HR generalist, Laura performs all aspects of the human resources function including sourcing and selecting talent, managing performance, conducting HR audits, leading health and safety committees, implementing new HR information systems, and writing policy and onboarding manuals. She is also well-versed in employee engagement and retention strategies.

In addition to her HR work, Laura assists clients to strengthen their employer brand identity with targeted marketing communications. She develops successful recruitment advertising strategies to source quality candidates and writes enticing job postings. Laura has also created social media initiatives designed to engage employees and potential applicants - a critical element in today’s competitive hiring climate. As Pivot HR Services' Communications Consultant, she manages our marketing communications, social media, and writes content for the Pivot blog.

A firm believer in giving back to her community, Laura is proud to serve as a Vice President of Charlford House Society for Women and chairs their Public Relations Committee. She has also volunteered for the Association of Fundraising Professionals.

Laura holds a Bachelor of General Studies (with distinction) from Simon Fraser University. She has also studied Marketing Communications at SFU and the British Columbia Institute of Technology.

Our Partners

Pivot is pleased to provide our quality services for projects of all scope and scale.
We regularly partner with trusted consultants and coaches to fulfill our clients' needs.

Kathlyn Cumiskey

Compensation Specialist

Kathlyn has over 10 years of Human Resources experience, with a focus on Compensation and Total Rewards in both the public and private sector.

She has extensive experience in assisting employers in developing strategic and practical solutions that support business objectives through the design, implementation, and administration of strategic total rewards programs and initiatives.

Kathlyn has a Bachelor of Business Administration Degree from Bishop’s University, a Diploma in Hotel & Restaurant Management from Douglas College and holds designations as Certified Human Resources Professional (CHRP) and Certified Compensation Professional (CCP).