Robin has over 20 years of executive, management and consulting experience in both the public and the private sectors, as well as non-profit organizations. She has held several senior HR leadership roles, and been a Chief Operating Officer for a large community healthcare organization. Through her consulting work, Robin has provided strategic HR services to an extensive portfolio of clients in the legal, financial, health, education, utilities, hospitality and transportation industries, as well as municipalities and regional districts.
Her industry and practical knowledge are complemented by ten years of academic experience gained as a Human Resources BBA Instructor at Kwantlen Polytechnic University’s School of Business. A frequent guest speaker at professional events, and on panels and podcasts, Robin has spoken on an array of topics including pay equity, organizational culture, and HR trends and best practices. She is a regular contributor to CPHR BC & Yukon’s PeopleTalk magazine.
Robin is a community-minded individual and volunteers her time and expertise with several non-profit organizations. She is a Board Director for the Chartered Professionals in Human Resources (CPHR BC and Yukon) and for Kids Up Front Foundation Vancouver. As well, she is the Chair of the Employer Advisory Committee for Kwantlen Polytechnic University. Robin has been the past Vice-Chair of the Board of both Greater Vancouver Community Services Society and Electric Company Theatre.
Robin has a Masters Degree in Human Resources Management from York University, a Bachelor of Arts Degree in Psychology from the University of British Columbia, and a Post-Diploma in Human Resources Management from BCIT. She has a Diversity and Inclusion Certification from Cornell University and is a Certified Professional Coach (CPCC) through the world renowned Co-Active Training Institute. Robin holds her designation in the United States from the Society for Human Resource Management as a Senior Certified Professional (SHRM-SCP) and has been conferred the highest designation in HR in Canada as a Fellow Chartered Professional in Human Resources (FCPHR).
Megan is an efficient, intuitive and highly motivated Human Resources Consultant, who is passionately committed to supporting people’s personal and professional growth. She has a strong ability to connect easily with others, while providing high-quality HR services and support. Using her extensive knowledge of industry best practices and employment legislation, Megan is able to identify proactive solutions and assist in implementing strategic HR initiatives that are customized to fit the specific needs of our clients. Megan is well known for her positivity, professionalism, attention to detail and thoughtful approach which is reflected in her day-to-day work with our clients. Her areas of focus include talent acquisition, employee engagement, performance management, workplace investigations, learning and development, policy creation, and providing general HR support services.
As the Operations Manager, Megan manages the daily operations at Pivot HR Services and oversees the client experience from start to finish. She provides project logistical support and acts as a key point of contact for our clients to ensure consistent results and a seamless client experience.
Megan has a Bachelor of Business Administration, specializing in Human Resources Management, from Kwantlen Polytechnic University, is a member in good standing with CPHR BC & Yukon, and is on the path to earning her designation as a Chartered Professional in Human Resources (CPHR). Megan is also certified to administer and interpret the Emotional Quotient Inventory (EQ-i 2.0/EQ 360) - the world’s leading measure of emotional intelligence.
Kristina brings an empathetic and intuitive approach to all her clients' needs. As Director of Human Resources for 4 years for a national design and build firm, and over 8 years of running the operations of her family business, she understands the needs of small and large businesses across many sectors. Kristina's expertise lies in performance management, employee attraction and retention and management and leadership development. As a first generation immigrant to Canada, and having worked across multiple industries including real estate, property development and building services, Kristina holds a deep understanding of various cultures, styles of working and industry needs.
Kristina holds a Master of International Business degree from the University of Hertfordshire, a Bachelors of Business Administration as well as an advanced diploma in Human Resources from Capilano University. She is hoping to earn the Chartered Professional in Human Resources (CPHR) designation this year.
Hassib’s extensive academic journey began with a Bachelor of Arts Degree with a Major in Criminology and a Minor in Psychology. He then completed a Juris Doctor and Master in Business Administration Dual Degree as he was most interested in the ability to think like a lawyer and utilize it in conjunction with shrewd HR and business skills within a non-law environment. To further develop himself as a well-rounded HR leader, Hassib continued his academic and professional pursuits by obtaining his Chartered Professional in Human Resources designation, a Certificate in Organizational Coaching, and an Association of Workplace Investigators Certificate among other certificates. Hassib is also now in the midst of an Equity, Diversion, and Inclusion Certificate.
Hassib practiced law for 7 years in mostly corporate and commercial law before he ultimately transitioned into Human Resources work at large and highly complex multi-unionized public sector and municipal institutes. Hassib has gained comprehensive experience with unionized and non-unionized employees through his work as a HR Generalist as well as his work specializing in Labour Relations. He has experience with employment and labour legislation, performance management, succession planning, policy development, unionized and non-unionized recruitment, WorksafeBC matters, grievance hearings, mediations, arbitrations, collective agreement interpretation and bargaining as well as hundreds of workplace investigations.
Hassib has also coached entrepreneurs as well as employees of all career stages from entry level positions to executive directors and associate vice presidents from various organizations. Hassib’s love and appreciation of coaching is intertwined with his passion for perpetual growth and self-discovery as well as genuine and whole-hearted conversation. Although he does not limit himself to any collection of topics that he coaches on, the coaching topics that he finds most exciting are confidence, leadership, career, decision-making, and health and wellbeing. In his non-directional coaching approach, he helps clients look inward to discover all the insights already embedded within them.
Outside of work, Hassib enjoys hiking, photography, and is an avid world traveler having travelled to over 30 countries.
Mia has been using her relentless energy and determination to exceed the needs of clients for over 10 years. She brings forth a unique background in International Business and Tourism, both academically and professionally, working at two of the largest hotels chains in the world; Marriott International and Accor Hotels.
As an HR Generalist, Mia is well-rounded in all areas of human resources. Through her consulting work, she has experience assisting employers in areas of recruitment and selection, policy development, training and facilitation, workplace investigations, and compensation & rewards. Mia has taken a specific interest in the area of workplace health & wellness, identifying and producing effective strategies towards successful implementation practices. With genuine integrity that is readily recognized, she has established a reputation as an advocate to both employees and leaders.
Mia holds a Masters Degree in International Business from the University of Hertfordshire, a Graduate Diploma in International Management and a Bachelor of Tourism Management (with distinction) from Capilano University. She is an active member of the CPHR BC & Yukon, and is on the path in obtaining her Chartered Professional in Human Resources designation as a CPHR candidate.
Jeremy Turnill has been an integral part of the Pivot HR Services team since its inception with his focus on business strategy and financial management. Seasoned in talent acquisition, Jeremy has a particular interest in working with the public sector, as well as the construction and skilled trade industries, to help support their hiring needs. Trained initially as a firefighter at the outset of his career, Jeremy has had a rigorous focus on first aid and safety which he enjoys putting to use in the workplace, having served on several Occupational Health and Safety Committees. Jeremy also spent many years as an educator and has extensive expertise in the learning and development space. Jeremy has a Bachelor of Arts Degree from Simon Fraser University as well as a Bachelor of Education Degree from the University of British Columbia, and has his certification in Leadership in Education.
A major sports aficionado, Jeremy has been a coach for over a decade for a variety of youth sports (including those played by his two children). Jeremy is also a Board Director for the North Shore Avalanche Hockey Association.
Cindy has been in the business of people and organizational performance for 25 years through her work as a Human Resources executive and Professional Certified Coach. She successfully led Human Resources divisions for reputable Fortune 100 companies including DuPont, Johnson Controls and The Boeing Company.
In 2013, she obtained her Certified Professional Co-Active Coaching (CPCC) designation from the Coaches Training Institute (CTI). She is also a designated Professional Certified Coach (PCC) with the International Coach Federation. Cindy holds an Organizational Psychology Honours degree from Western University and a Master’s degree in Industrial Relations from Queen’s University. She is fluently bilingual in French and English.
As a coach and HR professional, Cindy draws on her experience with organizational dynamics, culture, Human Resources and leadership to offer unique insight and guidance for targeted and effective professional development. Fluently bilingual in French and English, Cindy provides consulting and coaching services in both languages.
Cindy believes that coaching is for everyone: she coaches at all levels, including high-potential contributors, managers, and executives. Using her engaging and candid style, Cindy helps her clients overcome obstacles, access their own wisdom and their strengths to accelerate their professional and personal growth. She is known for wearing her passion for excellence and people’s performance on her sleeve. Cindy also values having meaningful, break through conversations.
Gaby Fisch is a coach, trainer and consultant specializing in learning, culture, and organizational development. She is a curious lifelong learner, completing her BA in cultural anthropology, followed by her MBA, coaching certification and a consistent stream of professional development courses and self-study.
For the past seven years, Gaby has been engrossed in learning and teaching about the neuroscience of emotions, behaviour and change - and how we can harness this understanding to the benefit of relationships, both within and outside the workplace.
Gaby brings over 17 years of broad experience in HR, coaching, facilitation and consulting, gained through a unique combination of corporate, non-profit and tech start-up experience, as well as her coaching and consulting practice. Born in Mexico, Gaby is fluently bilingual in Spanish and English.
Gaby spent over five years with the MaRS Discovery District in Toronto, in a variety of HR leadership and Talent Development roles. Most recently, Gaby was Chief People Officer at Inkblot Therapy, and she currently serves as an Executive-in-Residence at the Ryerson Venture Zone. Gaby is a keen advocate for building deliberately developmental organizations, and loves documentaries, podcasts and nature-based travel.
Richard is a strategic and analytical people and culture leader who brings over 13 years of Human Resources experience in the management consulting, technology and hospitality sectors. As a trusted advisor with his clients, Richard focuses on building effective business relationships with all stakeholders and partners with the business leaders to meet the people and culture objectives as aligned with the corporate strategy.
Recognized as a passionate coach and mentor at all levels, Richard is driven to succeed through his effective leadership, strong work ethic and sense of humour. Richard's experience spans both unionized and non-unionized work environments.
Richard is a Chartered Professional in Human Resources (CPHR), holds a Bachelors of Science in Biopsychology from the University of Victoria, an Honours Diploma in Human Resources Management from BCIT and Labour Relations Certificate from Algonquin College.
As an avid mountain biker and skier, if you cannot find him, he is likely somewhere in the mountains.
Ugo began her legal career in employment, labor, and human rights law, where she often found herself frustrated by the slow-moving nature of litigation. She gravitated toward workplace investigation because of the greater opportunities for making a decisive difference in the lives of employees and employers and serving as a catalyst for institutional change.
Ugo has a Master of Laws in Alternate Dispute Resolution from Dalhousie University which allows her to help clients who are dealing with complex and often stressful workplace issues and assist them in coming up with a plan to meet their legal obligations while restoring the workplace to a healthier state.
As a trauma-informed investigator, Ugo has addressed complaints in a wide range of work environments, including the public and private sectors as well as universities, hospitals, and medium to small businesses. She is respected for her fair and unbiased approach to interviewing, and for her concise, precise, and straightforward report-writing.
Her practice encompasses a diverse range of workplace complaints, including complaints of sexual harassment, workplace harassment, discrimination, bullying, violence, loss of respect in the workplace, poisoned work environments, code of conduct violations, reprisal, conflict of interest, theft, and other problematic workplace misconduct.
For rapidly changing companies who are looking to build mature HR practices, Niruja is a leader who creates systems that are simple enough for today, yet easily adapt for tomorrow.
With her strong background in program management, she quickly grasps organizational priorities and has a bias for action. Never shy in a boardroom, Niruja uses data to tell meaningful stories that align staff, management, and executive levels. Niruja’s mission is to nurture a company’s employee experience as much as their customer experience.
Beyond being a passionate people & culture advocate, Niruja spends her time diversifying her professional background. She is an instructor at U of T’s School of Continuing Studies, and is a Strategic Advisor with VentureLab.
Her career highlights include leading an organization through a slew of critical M&A activity - where they acquired not one but three businesses. In her most recent project, playing a critical part in the transformation of an organizational design and cultural evolution.