Lead By Example: Anti-Bullying & Harassment Training for Leaders

Establishing Clear Policies & Procedures

What if a manager is a bully? How does an employee report on their superior without fear of retaliation? Pivot HR can assist with the wording of policy documents, using clear and concise language that is easy for employees to understand and know their rights.

Leaders set the tone. Leaders can tell their employees there is zero tolerance for bullying and harassment in the workplace, but they need to show there are serious consequences. A leadership team is only effective when they say what they mean and mean what they say. When management holds bullies accountable for unacceptable behaviour, they gain the respect and trust of their employees.

At the end of the day, keeping a bully on the payroll will cost your business more money in the long run. When bullies run unchecked in the workplace, there will likely be unusually high turnover; employers must search for the common denominator.

Bystander vs Upstander

We’ve all been bystanders before. Sometimes, we don’t register that what happened was wrong until hours or days later. If someone’s behaviour seems wrong, it probably is. While bystanders are not the perpetrators, allowing bullying to go unchecked without speaking up makes bystanders complicit in the violence.

The innate human response to traumatic events is fight, flight or freeze. In the example of witnessing a bully pick on their victim, those initial responses would look like: fight by standing up to the bully as it’s happening; flight by fleeing the scene, pretending they saw nothing; or freeze, feeling immobilized at the scene and at a loss for how to help.

The many topics Pivot HR’s training session will cover include the bystander effect. Leadership and employees will receive the tools to understand the difference between bystanders and upstanders, and how to be a supportive ally to their peers.

Psychological Safety

Bullies hold a lot of power over their victims, especially if the bully is a superior. For the victims, choosing to report the abuse can feel like putting a target on their back.

Everyone deserves to feel safe, valued and respected in the workplace, and the psychological impact of bullying in the workplace cannot be understated. Bullying victims may develop post-traumatic stress disorder from the severity of the harassment.

Measurable Learning Outcomes

Pivot HR tailors all training sessions to the organization. If there is a particular issue the business is struggling to address, we can help. We have an endless supply of case studies that can be used in training to resonate with the team.

By the end of the training, participants will understand what constitutes workplace violence; the impact of bullying, harassment and discrimination on mental health; the importance of psychological safety at work; how to support fellow employees and much more.

What Our Clients say about us

“Robin and Mia were both exceptionally professional and responsive and understood our needs. Their work was of great quality. We are a small non-profit organization and we found them very easy and wonderful to work with. Great value and highly recommend.”

~ Joy Masuhara , Co-Chair Women Transforming Cities International Society

“Cindy is a remarkable professional coach, who goes well beyond expectations in supporting her clients’ development. She knows how to ask the right questions and uncover the real and deep issues that contribute to the limitations we put on ourselves. This type of personal exploration is tough work to do alone and remain committed to necessary change. Cindy’s approach and support made this process one of the most impactful experiences of my life, professionally and personally.”

~ Monique Cotton, Firm Administrator, JFK Law Corporation

“As a medium size business with over 100 employees working in very different areas of our operation, Pivot was able to quickly understand our HR needs and offer practical solutions. Robin and the Pivot team worked closely with our Leadership group to implement effective turnkey solutions on time and on budget. We will continue to use Pivot for our ongoing HR needs and would highly recommend their services.”

~ Adam Zubek, General Manager, Point Grey Golf & Country Club

Pivot HR Services provides personalized solutions for our organization’s human resources needs. By engaging their services, we have been able to successfully outsource our HR function, as the Pivot team has demonstrated their ability to understand the HR priorities of our workplace culture and industry.

~ Areef Abraham, Chief Executive Officer Community Power

“Robin developed our employee policy manual with the goal of engaging and retaining our current staff as well as attracting new ones in this highly competitive marketplace. Her in depth knowledge of current legislation and HR policies proved to be of significant benefit. I would highly recommend Robin and the team at Pivot HR Services.”

~ Christopher Soles, President, Nextgen Technologies Ltd.

“Robin has been and continues to be an outstanding resource for our organization to navigate HR issues as we grow. She always approaches problems with professionalism and a keen eye for our best interest. I’d certainly recommend Robin to anyone looking to elevate their HR processes.”

~ Karim Abraham, CEO, Kambo Energy Solutions

“Our firm turned to Robin for advice and guidance at a time when we faced a period of serious difficulty in managing our human resources. She assisted us through the process of putting our relationship with our staff on a stronger, more stable footing and helped us implement a complete overhaul of our human resources policies. We could not be more pleased with the work she has done and continues to do with us.”

~ Robert Janes, QC, Managing Principal JFK Law Corporation