What to Expect From a Workplace Investigation

workplace investigations vancouver

Has your workplace been facing issues with a toxic culture? Have you recently dealt with complaints of discrimination, harassment, exclusion, or other major issues that leave your team feeling on edge? Such allegations are no doubt startling, and it should come as no surprise that they need to be taken seriously and dealt with as swiftly as possible.

Workplace investigations make it possible to get to the root of the issue(s) at hand while providing objective facts and insights that allow your team to move forward with the correct course of action. When serious allegations and problems come to light, workplace investigations are there to help you navigate tricky waters safely, calmly, and with everyone’s best interests in mind. At Pivot HR, we’re proud to partner with businesses and organizations across Canada to help you create and maintain a safe workplace that allows everyone to operate at their best.

Below, we’ll discuss some of the main attributes of workplace investigations and what you can expect should you need to undergo one. Read on to learn more!

What is A “Workplace Investigation”

While the term “investigation” may make things sound a tad ominous, workplace investigations are designed to serve as a helpful tool that gives unbiased information for your team’s benefit. Whether you need to deal with difficult issues like harassment, or simply want to find out how you can improve team dynamics, workplace investigations are often handled by an outside party like Pivot HR because you can count on the feedback you receive to be objective, as well as in alignment with all legal standards you need to adhere to.

Each investigation, or evaluation, is conducted slightly differently depending on your individual circumstances, but the overall goal is to interview all involved parties and give everyone a chance to speak openly and honestly. Regardless of the reasons for the investigation being conducted, you can expect the evaluator to discuss the importance of confidentiality, review all relevant documentation, interview witnesses (where applicable), assess the credibility of statements and facts being presented, and more. You can also expect your investigator to keep an open mind and to prepare a detailed report that clearly outlines their conclusions and recommendations.

Do You NEED a Workplace investigation?

If you’re facing a formal complaint, yes. Beyond legal requirements, workplace investigations also ensure a safe and productive workplace for all, which in turn leads to better results for everyone.

Not Sure What to Do Next?

If you’re in need of a workplace investigation but aren’t sure how to proceed, Pivot HR is here to help. Contact our team today to learn more!

What Our Clients say about us

“Robin and Mia were both exceptionally professional and responsive and understood our needs. Their work was of great quality. We are a small non-profit organization and we found them very easy and wonderful to work with. Great value and highly recommend.”

~ Joy Masuhara , Co-Chair Women Transforming Cities International Society

“Cindy is a remarkable professional coach, who goes well beyond expectations in supporting her clients’ development. She knows how to ask the right questions and uncover the real and deep issues that contribute to the limitations we put on ourselves. This type of personal exploration is tough work to do alone and remain committed to necessary change. Cindy’s approach and support made this process one of the most impactful experiences of my life, professionally and personally.”

~ Monique Cotton, Firm Administrator, JFK Law Corporation

“As a medium size business with over 100 employees working in very different areas of our operation, Pivot was able to quickly understand our HR needs and offer practical solutions. Robin and the Pivot team worked closely with our Leadership group to implement effective turnkey solutions on time and on budget. We will continue to use Pivot for our ongoing HR needs and would highly recommend their services.”

~ Adam Zubek, General Manager, Point Grey Golf & Country Club

Pivot HR Services provides personalized solutions for our organization’s human resources needs. By engaging their services, we have been able to successfully outsource our HR function, as the Pivot team has demonstrated their ability to understand the HR priorities of our workplace culture and industry.

~ Areef Abraham, Chief Executive Officer Community Power

“Robin developed our employee policy manual with the goal of engaging and retaining our current staff as well as attracting new ones in this highly competitive marketplace. Her in depth knowledge of current legislation and HR policies proved to be of significant benefit. I would highly recommend Robin and the team at Pivot HR Services.”

~ Christopher Soles, President, Nextgen Technologies Ltd.

“Robin has been and continues to be an outstanding resource for our organization to navigate HR issues as we grow. She always approaches problems with professionalism and a keen eye for our best interest. I’d certainly recommend Robin to anyone looking to elevate their HR processes.”

~ Karim Abraham, CEO, Kambo Energy Solutions

“Our firm turned to Robin for advice and guidance at a time when we faced a period of serious difficulty in managing our human resources. She assisted us through the process of putting our relationship with our staff on a stronger, more stable footing and helped us implement a complete overhaul of our human resources policies. We could not be more pleased with the work she has done and continues to do with us.”

~ Robert Janes, QC, Managing Principal JFK Law Corporation

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