Why Businesses Choose Pivot HR for Workplace Investigations

workplace investigations

Workplace investigations are stressful for all members involved. For internal investigators in small businesses, remaining unbiased is exceptionally difficult. Perhaps the alleged perpetrator is a close colleague, or even a superior. In some circumstances, it is not feasible for the investigator to remain unbiased. That’s when businesses look to third-party human resources agencies, like Pivot HR, to outsource the investigation.

What are the benefits of bringing in an outside HR consultant to conduct a workplace investigation?

Unbiased Approach

When one of Pivot HR’s seasoned professionals visits a business to perform an investigation, we come in with an unbiased, open-minded approach focused on uncovering the truth. No personal relationships threaten to cloud the judgment of our investigators.

Internal investigations performed by a team member can have varying results due to unconscious bias, which are thoughts, opinions and stereotypes subconsciously formed and attributed to people. These biases can prevent individuals from finding the root cause of the issue.

Free from unconscious bias, Pivot HR’s team looks for objective facts that can be proven and substantiated by more than one person. We come in with a fresh lens focused on finding the truth of the situation.

Highly Experienced

Pivot HR has an incredible team of highly experienced human resource professionals. Workplace investigations are part of Pivot HR’s daily scope of work. We are constantly helping other businesses conduct and navigate successful investigations.

As experienced professionals, we know all the tricks of the trade. How to ask the right questions, read body language, discover the truth, and the ability to ease interviewee anxiety are all tools we bring to every investigation.

When businesses are looking to hire a workplace investigation consultant, choosing an agency that knows the ins and outs of human resources is essential. We know what to look for, the legality and liability of the accused’s actions, how to conduct confidential meetings, and how to resolve the conflict effectively with the right resources.

We Have the Time

Workplace investigations often take longer than expected. Sometimes, it only takes one brave person to report harassment/bullying in the workplace to open a whole can of worms that showcases historic bad behaviour.

The business still needs to operate daily, especially for small businesses that may not have a human resources department to conduct the investigation. Owners and managers simply do not have the time to conduct a proper investigation.

As hired HR consultants, we have nothing but time to conduct a thorough investigation properly. Some investigations only take 5 hours and are resolved within the workday; others can spiral into a months-long investigation. It depends on the severity of the situation, the person(s) accused, and the willingness of employees to speak up.

Contact Us

Are you a business in Vancouver or Toronto in need of a trustworthy Human Resources agency to conduct a workplace investigation? Get in touch with Pivot HR today.

What Our Clients say about us

“Robin and Mia were both exceptionally professional and responsive and understood our needs. Their work was of great quality. We are a small non-profit organization and we found them very easy and wonderful to work with. Great value and highly recommend.”

~ Joy Masuhara , Co-Chair Women Transforming Cities International Society

“Cindy is a remarkable professional coach, who goes well beyond expectations in supporting her clients’ development. She knows how to ask the right questions and uncover the real and deep issues that contribute to the limitations we put on ourselves. This type of personal exploration is tough work to do alone and remain committed to necessary change. Cindy’s approach and support made this process one of the most impactful experiences of my life, professionally and personally.”

~ Monique Cotton, Firm Administrator, JFK Law Corporation

“As a medium size business with over 100 employees working in very different areas of our operation, Pivot was able to quickly understand our HR needs and offer practical solutions. Robin and the Pivot team worked closely with our Leadership group to implement effective turnkey solutions on time and on budget. We will continue to use Pivot for our ongoing HR needs and would highly recommend their services.”

~ Adam Zubek, General Manager, Point Grey Golf & Country Club

Pivot HR Services provides personalized solutions for our organization’s human resources needs. By engaging their services, we have been able to successfully outsource our HR function, as the Pivot team has demonstrated their ability to understand the HR priorities of our workplace culture and industry.

~ Areef Abraham, Chief Executive Officer Community Power

“Robin developed our employee policy manual with the goal of engaging and retaining our current staff as well as attracting new ones in this highly competitive marketplace. Her in depth knowledge of current legislation and HR policies proved to be of significant benefit. I would highly recommend Robin and the team at Pivot HR Services.”

~ Christopher Soles, President, Nextgen Technologies Ltd.

“Robin has been and continues to be an outstanding resource for our organization to navigate HR issues as we grow. She always approaches problems with professionalism and a keen eye for our best interest. I’d certainly recommend Robin to anyone looking to elevate their HR processes.”

~ Karim Abraham, CEO, Kambo Energy Solutions

“Our firm turned to Robin for advice and guidance at a time when we faced a period of serious difficulty in managing our human resources. She assisted us through the process of putting our relationship with our staff on a stronger, more stable footing and helped us implement a complete overhaul of our human resources policies. We could not be more pleased with the work she has done and continues to do with us.”

~ Robert Janes, QC, Managing Principal JFK Law Corporation

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